Opens in a new tab
HomeProjectsSectorsAboutContact
Sector Expertise

hotels and hospitality

Luxury bathrooms, lobbies, and spa facilities.
We specialise in creating immersive hospitality environments where every detail contributes to the guest experience. From grand lobbies that make a striking first impression to intimate spa facilities designed for relaxation, our tiling solutions combine aesthetic beauty with the durability required for high-traffic areas.Hotels present a unique challenge: the work must look impeccable on day one and continue to perform under relentless daily use for years afterwards. A reception floor crossed by thousands of guests, restaurant areas subjected to constant footfall and spills, washrooms in continuous service — every surface has to withstand the demands of a building that never truly closes.

We understand the commercial pressures behind these requirements, and we plan and deliver our work to minimise disruption to operational venues, often phasing installations around occupancy and trading hours.Our experience spans the full breadth of hospitality spaces. In public-facing areas, we deliver feature walls, large-format floor tiling, and natural stone finishes that establish the tone the moment a guest arrives. In wellness and leisure facilities, we install slip-resistant surfaces, fully tanked wet rooms, swimming pool surrounds, and spa areas where waterproofing and finish quality are equally critical. Behind the scenes, we tile commercial kitchens and back-of-house areas to the hygiene and durability standards those environments demand.

Every project is delivered with close attention to specification, programme, and finish. We work alongside main contractors, fit-out teams, designers, and operators to ensure the tiling is right — not only aesthetically, but technically — so it continues to look and perform as intended long after handover. The result is a finished environment that reflects the standards of the brand it carries.
"We needed a flooring solution that could handle thousands of visitors daily while looking premium. The installation process was seamless, even working around our store opening times."
⎯ David Chen Facilities Manager Selfridges Group
"The attention to detail in the lobby tiling was exceptional. C & J Metcalf understood the importance of that first impression for our guests and delivered a flawless finish."
⎯ Sarah Jenkins Project Director Raddison Edwardian
"Delivering a Grade A office fit-out requires partners who can work to tight schedules without compromising quality. C & J Metcalf were reliable, professional, and their work speaks for itself."
⎯ Mark Thompson Senior Contracts Manager Overbury
"Delivering a Grade A office fit-out requires partners who can work to tight schedules without compromising quality. C & J Metcalf were reliable, professional, and their work speaks for itself."
⎯ Mark Thompson Senior Contracts Manager Overbury
"The complex waterproofing and tiling requirements for our new spa were handled with absolute expertise. A technically challenging job executed perfectly."
⎯ James Wilson Operations Director David Lloyd Leisure
"The feature wall behind the bar is the most photographed part of our venue. C & J Metcalf helped us select the perfect tile and installed it with artistry."
⎯ Elena Rossi Owner The Alchemist
"Our cars look their best on a perfect floor. The technical porcelain installed by the team is durable, easy to clean, and provides the premium backdrop our brand requires."
⎯ Richard Hammond Center Principal Porsche Centre Leeds